Privacy Policy

Effective date: September 15, 2026

Atlas Enterprises LLC, doing business as R&M Garage Doors (“R&M Garage Doors,” “we,” “our,” or “us”), respects your privacy. This policy explains our practices for information received from customers and prospective customers through our website, direct communications, service operations, and third-party platforms.

Information we collect

We may collect information you provide when requesting garage door service, asking for an estimate, scheduling an appointment, making a payment, or communicating with us. This may include:

• Name, phone number, email address, and service or property address.
• Requested service, preferred appointment information, messages, photographs, and other details you choose to provide.
• Estimate, invoice, payment, warranty, and service-history information.
• Basic website and device information supplied by our hosting, security, or communications providers.

Thumbtack integration

R&M Garage Doors may receive customer inquiries, lead information, messages, service-request details, and related information through the Thumbtack platform and Thumbtack API.

Information received through Thumbtack is used only for legitimate R&M Garage Doors business purposes, including receiving and managing leads, responding to inquiries, communicating with prospective customers, scheduling services, preparing estimates, maintaining customer records, and improving response times.

How we use information

• Respond to inquiries and provide estimates.
• Schedule, perform, and follow up on services.
• Communicate about appointments, projects, payments, and warranties.
• Maintain appropriate customer and business records.
• Improve our services, response time, and customer experience.
• Protect against fraud, misuse, security incidents, or unlawful activity.
• Comply with legal, tax, accounting, and regulatory obligations.

Sharing and disclosure

R&M Garage Doors does not sell customer personal information.

We may share information with service providers that help us operate our business, such as providers for hosting, communications, customer management, scheduling, payment processing, accounting, and security. Information is shared only as reasonably necessary for those services.

Information received through Thumbtack remains subject to applicable Thumbtack requirements and applicable privacy laws. We may also disclose information when required by law or legal process, or when reasonably necessary to protect customers, our business, our rights, or our systems.

Data retention and security

We retain personal information only as long as reasonably necessary to provide services, maintain legitimate business records, comply with legal obligations, resolve disputes, and enforce agreements.

We use reasonable administrative and technical safeguards designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure. No method of storage or transmission is completely secure, so absolute security cannot be guaranteed.

Your choices and requests

You may contact us to ask about personal information maintained by R&M Garage Doors or to request correction or deletion where applicable. We may retain information required for legal obligations and legitimate business recordkeeping. You may also ask us to stop nonessential communications at any time.

Third-party services

Our website and business operations may interact with third-party platforms such as Thumbtack and payment or communications providers. Those companies maintain their own privacy policies and practices. This policy does not govern the independent practices of third parties.

Children’s privacy

Our services are intended for adults seeking garage door services. We do not knowingly collect personal information from children under 13.

Changes to this policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.